They allow processing and planning in response.Įmotions and feelings bring our needs - human requirements for survival - to our attention and strongly move us toward meeting them. Feelings are the mental manifestation of emotions, a way of making sense of the bodily experience.
Emotions, defined by neuroscientist Antonio Damasio as the collection of lower-level chemical and neural responses to a stimulus that move an organism toward life-maintaining behavior, help keep us alive by producing quick reactions to threats, rewards, and everything in between (e.g., “There’s a lion! Run!”). The power of feelingsĪlthough momentum is growing in recognition of the importance of emotions in the workplace, the point still begs stressing: Emotions and feelings are powerful. By integrating business objectives with meeting people’s needs, companies can make sure the strong wind of a positive emotional force is at their back. Meeting needs unlocks positive feelings and energy neglecting needs does the opposite. Yes, feelings, those raw emotional responses we sometimes bottle up or even ignore - particularly in a business context - are critically important to business success.įeelings are messengers of needs. What has struck us, again and again, and what we’re sharing now for the first time, is the consistent gateway to this cultural power: It’s all about how people feel.
We have developed effective tactics to align cultures and strategies and tap into the momentum that a culture can lend to any business effort. Our work over the last three decades has centered on culture. Many would chalk up these differences to culture, the seemingly nebulous and hard-to-control factor that contributes to business success.
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